06-07-2016, 08:33 PM
(29-06-2016, 07:58 AM)Colour Republic Wrote: Hi Matt,Hi and thanks for the reply. I've made some comment above, hope it works!
Welcome to the forum.
Think you have a few customers on here as ECF's name pops up on a semi-regular basis.
I don't know why but my perception of ECF was always one where you supplied low budget vinyl doors (ala trade mouldings) or poorly edged doors (ala BA comps) but in general I think those that use you here have been fairly complimentary with regards to the quality of your doors. I'm not really sure where my initial perception of ECF came from, it kinda just has but like I say it's from some posts on here which have maybe indicated that's been unfair of me.
Don't worry about it, the more you use us the more you'll like what we do, I'm sure we have come a long way since this initial perception, I wont hold it against you.
Sadly I don't use you guys as component wise i'm fairly well covered via LDL/Crestwood/Hafele and door wise... well I probably have too many suppliers already! Think your name pops up from time to time when a member might be looking for say a very specific colour of say a 'j' profile door. It seems your colour range is a little different to most. Think many of the usual suspects suffer from having a very limited range of colours and when they do offer a paint to order, the quality of finish drops off. Bit like TKC who do a nicely finished silk matt 'J' profile (which they took on from Uber when they went under) but if you ask for a custom colour then the paint quality is just horrible with a rough texture.
We have a lot to offer, visit www.ecf.co and have a look around, all ouf our ranges are bang up to date on there and tehres much more to come. As for Clints we compete with all the companies you mention, some directly and sometime we dont have everything others have, it would be a boring world if we did wouldn't it?
On the subject of 'J' profile doors... One of the doors i've seen on ECF is what looks like a stained veener which looks relatively nice...
But then reading through it seems you don't do this colour. Is that because you stopped doing it? Or is it that you supply the door raw/sanded and you're just showing what could be done to it? Or have I got it completely wrong and this is one of your doors which is painted to order any colour?
This looks like our HOXTON range ASKE door, painted or stained woodgrain veneer detail, take a look at our online ebrochure here http://online.pubhtml5.com/xfgu/gybt/#p=1
Lastly I suppose just an extra bit of feedback. Of course quality and price are always major considerations but next on the list for me when choosing a supplier, is ease or ordering and delivery, in that sense I use LDL a fair amount because of easy online ordering which is next day delivery for orders placed right up to 5pm. Do you guys have any plans to implement online ordering? Or maybe you already do via on online portal I don't know about?
Online ordering, in development so please watch this space, I know all of us need more time and sometimes its difficult on site to breakaway and get stuff done, we know that too.
Anyway as I say welcome to the forum.
Matt.